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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A context menu will show up. It offers exhaustive information about all the actions that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of video tutorials describing how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, have a gaze at our extensive FAQ section, which contains questions asked by actual users and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new questions & answers so as to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer support engineers available 24/7 and ready to help you with any problem. Each support ticket you submit will be replied to within 1 hour (the average response time being about twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 271919

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com